How the Coronavirus Stimulus Package Can Help Your Hotel Business

Overview of US $2T Coronavirus Stimulus Package

The largest economic recovery package in American history has been signed into law by President Trump. Under the stimulus package, the Small Business Administration (SBA) will oversee a program to distribute $350 billion to small businesses in forgivable loans to cover employee wages, salaries, and benefits. This forgivable loan program aims to ensure that small businesses won’t have to resort to laying off employees.

The forgivable loan program offers the following:

  • Loans of up to $10 million for businesses with 500 or less employees.
  • Loans’ interest rates capped at 4%.
  • Deferred interest payments for six months to a year.
  • No personal guarantees or the use of assets as collateral required.
  • Funds spent on eight weeks’ worth of payroll expenses will not need to be repaid.

Here are some of the most pressing questions and answers for small business owners:

Who can apply for the loan?

  • Businesses and nonprofit organizations with less than 500 employees, with certain exceptions; and – were operational as of February 15, 2020 or earlier – can show proof of payment for employee salaries, payroll taxes, or independent contractor fees.
  • Self-employed and gig workers, including ride-sharing company drivers.

How to apply?

  • Through banks, credit unions, and private lenders approved to issue 7(a) small business loans.
  • There are plans from the Treasury Department to roll out new regulations that will make it possible for almost all FDIC-insured banks to release SBA loans.

How much money can be taken out for a loan?

  • A maximum of $10 million
  • Lenders are instructed to use a formula that takes into account how much the business previously spent on payroll expenses to determine the appropriate loan amount.

What if the borrower is unable to repay the loan?

The bill includes loan forgiveness for businesses that retain employees or rehire those that had been laid off during the outbreak. Loan forgiveness can be applied to portions of the loan spent on payroll, rent payment, utilities, and mortgage expenses incurred within an 8-week period since the start of the loan’s origination date.

Is there other help available?

Small businesses may apply for a separate SBA program for disaster loans with a maximum amount of $2 million directly issued from the agency. You can find more information about this forgivable loan program at

The information above has been gathered from resources available to us at the time. Please check on the facts on your own before making any decisions based on this information.

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Nano Cell TVs in Hospitality

Nano Cell Technology Explained

The TV is the focal point of the guestroom.  At times depending on the configuration of the room and where the furniture is set, the viewing angle may distort the TV’s color or displays. That is, until IPS displays hit the market, which widened the view and allowed people to spread out and experience excellent color and contrast from every angle—even off-center.

And while standard IPS displays are still an excellent option, there’s a new technology that takes these displays, and their wide viewing angles, to an entirely new level—offering a richer color palette that supports over one billion colors, and crystal clear clarity: The LG Nano Cell™ Display.

What Are Nano Cells?

LG Nano Cell technology uses particles to absorb unwanted light wavelengths and enhance the purity of the red and green colors displayed on the screen. In addition, they create subtler, more accurate colors that stay true, even at wide viewing angles. So, whether they’re front and center, or across the room and off to the side, it’s still the best seat in the guestroom.

Other Features of Nano Cell TVs

LG introduced Nano Cell technology in their hospitality line up. So you get all the standard hospitality features (volume limiters, USB cloning, etc.) in each hospitality TV category (Basic, Pro:Idiom, b-LAN and Smart).

 Along with their incredible color and wide viewing angles, LG SUPER UHD TVs with Nano Cell™ Display technology also support premium HDR content mastered by Dolby Vision™, and are compatible with generic HDR10 and HLG. This innovative technology optimizes the HDR picture scene by scene—for a more life-like viewing experience. Nano Cell displays also feature powerful Dolby Atmos sound®, giving you a formidable, 360° audio experience. This way, guests will get a more visually stunning picture and sound that’s equally immersive.

For more information – check out the line up here.

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Introducing Samsung’s Flip 2

What is Samsung Flip 2?

Samsung Flip is an intuitive and easy-to-use digital flipchart for any meeting environment, offering enhanced collaboration capabilities in an easy UI with a host of features, including brush mode, annotation on, merge to roll, and other collaboration tools. Available in two sizes, 55 and 65 inches, both models offer great collaborative features supported by unique designs. The 55-inch model offers increased workspace in front of the display, a hinge assembly structure, and wheels for an efficient, moveable solution. The 65-inch model provides a larger screen that can be used as the main display in a meeting room, while the no-gap wall mount removes any unnecessary space between the product and the wall. No matter the size, the Samsung Flip allows teams to work smarter, faster and better.

Draw, write & inspire new ideas with Pen and Brush mode. Blend colors for a realistic oil or watercolor effect. Familiar pen-to-paper-like writing in a variety of colors, styles and widths, while Brush Mode allows users to create art at the stroke of a brush in watercolor and oil painting modes. Up to 4 people can write simultaneously and erase drawings with a finger or palm swipe. Users can quickly and easily select, move, crop, capture, and edit any image. Each Image can also be merged to the roll with just one click of a button, allowing it to be edited or erased.

Flip now supports web browsing and allows users to access the internet directly through the display, with no additional device needed. Once the browser is open, annotation is still available for users to draw around the browser too.

Easily open Microsoft Word, Microsoft PowerPoint, Microsoft Excel and PDF files directly with a built-in document viewer, ensuring easy access regardless of the content source.

When the display is not in use, users can select a custom image to be shown on the Flip as a screensaver. This means the Samsung Flip can help to reinforce a brand, for example, by displaying a company/hotel logo, providing an efficient solution even when not in use.

For more information – check out the spec sheet here.

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Are You Delivering Wow Moments When It Comes To Charging?

We’ve all been a wall hugger at a coffee shop or airport at one time or another. And I’m sure most of us have bought an extra charger at the Airport when we forgot our cable, and then there’s those who don’t leave the house without a backup battery pack.  Overall, we live in a society dependent on power, and there’s no telling where or when our next desperation moment for power to recharge our smartphone will hit.

The most comfortable we are in terms of power is when we are at home.  And at home it’s the nightstand where our phones really get cozy. Sure we’ve heard the “wellness” stories about living a less interrupted and stressful lifestyle, and the suggestion to leave the phone to charge out in the kitchen.  OK sure. But if you’re like me… for better or worse your phone is never more than an arm’s reach away.

Workaholics aside… our phones are a lifeline to our kids and our parents.  Yet another reason why we need to keep them close even when sleeping – in case a loved one needs to reach us.  We need them close and we need them charged. And so most of us have our nightstand charging setup – where our phone and maybe some wearables, (headphones, watch, fitness band) are topping up nightly for another day of action.  

But when we travel we break our charging routines and suddenly these little desperate for power moments become front and center.  So we pack all sorts of adapters, cables, power strips and batteries – ready to grab that power wherever we can. And when we check-in to our hotel rooms we go straight to grabbing this gear and setting up a makeshift charging station before we even unpack.  I wish I had stats on this one, but would it surprise anyone if charging a cell phone in the guest room overnight is as common as showering in the morning? Guests are plugging their stuff in more than using the iron, the safe, the microwave, the coat hangers, the phone, the TV, you name it.

When guests across the board are performing an activity that is this important to them every single night… an opportunity is beckoning to the hotelier.  Yet how many hoteliers end up ticking the box with an alarm clock that was designed 10 years ago? We understand it can get lost in all the other decisions that need to be made – but this is a wakeup call.  Your nightstand is a super high traffic area, and there’s a huge opportunity to impress guests with a kick ass charging station. So much better than that reaching behind to the dark corners to plug in your stuff.  

Is your clientele upscale? Then they probably have a new phone. So take it a step further and include wireless charging so guests need only lay down their phone to recharge for the night.   No cable required! Now that’s clean. More than that – it makes a statement.  It says “we get it”… “we’re updated”… “we’ve got you covered”…

And it’s more than just giving guests what they need.  The opportunity is to wow them. If you redecorate your bedroom at home, would you put a plain old power strip on your nightstand?  Would your wife be OK with that? I don’t think so. You’d want to place a product that’s clean, modern, simple to use; that charges lots of stuff and looks good doing it.  Only some guests use the fitness room, but every guest charges their phone. This is where you can create wow moments that touch every single guest that check in!

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TransworldAre You Delivering Wow Moments When It Comes To Charging?
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OLED vs. 4K

When it comes to choosing the perfect TV to create the ultimate entertainment experience, there are a few things you should know. While many people search for OLED vs. 4K in an attempt to find the better option, they’re really comparing apples and oranges. For example, did you know there are 4K OLED TVs? There are also 4K TVs that aren’t OLED televisions. Let’s explore the two and clear things up.

Basically, 4K Ultra High Definition (UHD) just refers to a resolution of 3840 pixels × 2160 lines (8.3 megapixels, aspect ratio 16:9). OLED is a technology that can be used to create displays with different resolutions, and all of the latest LG OLED TVs offer 4K resolution. So the question to ask would be: How does a 4K OLED TV compare to 4K TVs that use a different display technology—and which offers a more satisfying entertainment experience.

To understand the difference between standard 4K LED LCD TVs vs 4K OLED TVs, it’s important to know how they work. All 4K TVs double the number of pixels across that of a standard HDTV, vertical scanning lines are doubled as well, from 1080p to 2160p – making 4K resolution effectively four times that of full HD, so you’ll see the picture, not the pixels, even up close. OLED enables a simpler internal structure than conventional displays. With just a few layers, LG OLED TVs are unbelievably lightweight and super-thin – about the thickness of a few stacked credit cards at its thinnest point. Picture quality is spectacular, with Infinite Contrast that ranges from blazing whites to the deepest blacks, LG OLED TVs deliver bright, vibrant colors.

In looking at standard 4K LED TVs vs 4K OLED TVs, both offer great viewing experiences and improvements over 1080p. But LG OLED technology will truly transform the entertainment experience with superior blacks, cinematic colors and High Dynamic Range with Dolby Vision support. OLED TVs also have superior viewing angles, with consistent color and contrast at some of the widest angles. With their spectacular, true-to-life richness, pencil-thin profiles, super-clear action, superior viewing angles, and gorgeous, nuanced colors that virtually match those seen in movie theaters – LG OLED 4K TVs provide the ultimate entertainment experience.

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TransworldOLED vs. 4K
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Meet the Hotpoint PTAC.

Founded in 1903, Hotpoint prides itself on creating products that make comfort affordable. Whether it’s with a revolutionary redesign of the iron or the first electric range cooktop, they have always honored their customers’ need for products that make everyday life easier, all at an affordable price.

Hotpoint continues that legacy with Packaged Terminal Air Conditioners that lead the way in durability, affordability, and ease of use and installation.

Performance & Reliability Features

  • 3-Speed Fan Give guests control over their comfort with three fan speeds to choose from.
  • 4-Temperature Limiting Options Easily select one of four temperature ranges for peak efficiency and total customer comfort.
  • Intuitive Display Allow guests to easily customize their preferred settings and reduce maintenance calls with an easy-to-use control panel.
  • Power Cord (LCDI) Included Hotpoint PTACs come with everything needed for a quick and easy installation.
  • Automatic Emergency Heat Keep guests comfortable with a heating option that uses electric resistance heat in heat-pump mode.
  • Freeze and Frost Protection Automatic freeze and indoor frost control keep units operating in peak condition.
  • Auto Power Recovery In case of power failures, units automatically resume their operation when power restores, reducing maintenance calls.
  • Self-Diagnostics Quickly and easily identify service needs with a nine-point diagnostic code system.

Interested in seeing the specifications or to request a quote? Check that it out here.

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Two-way communication makes better guest experience.

The better the communication with guests, the better the guest experience. In an age where hotels are trying to differentiate themselves through premium experiences, yet are faced with real-world budgets and in-place infrastructures, Samsung LYNK REACH 4.0 is a welcome solution.

Personalized full-stay service

Existing IPTV infrastructures can be maximized by LYNK REACH 4.0. Two-way communication offers guests the personalized attention they expect from a luxury hotel. During check-in, the hotel’s servers transfer guest data to LYNK REACH 4.0 and enable hotel managers to tailor and share messages with each guest, ranging from restaurant reservation lists to event information. As guests check out, the in-room display provides a comprehensive review of accumulated charges and conveniently offers express checkout, including synchronized pay approval, so guests don’t have to visit the lobby to close out their stay.

User-friendly application and settings

Hotels with existing IPTV infrastructures can leverage LYNK REACH 4.0 to deliver a customized package of social media, entertainment and content viewing applications to individual displays. This customized package can be based on guests’ specific interests, so guests can enjoy the same type of programs on their Samsung room display as they would on their own personal devices. These customized applications and settings can easily be activated or deactivated as needed.

Upgrading your guest rooms with Smart TVs can impact many aspects of your hotel, especially hotel operations and customer satisfaction. The Samsung LYNK REACH 4.0 and H-Browser content management solutions offer specialized capabilities to give guests customized viewing options. Hotels that adopt this technology now will be leaders in the industry, but those that wait will quickly find themselves behind the curve

Remote TV management. The days of having to visit each room individually to make adjustments to televisions are over. You can now manage all televisions remotely and perform all administrative tasks from a central location.

Real-time facility and event. Instead of having a dry listing of events in the lobby or generic facility information on an information channel, Smart TVs can include real-time information that allows you to increase revenue. If you see that reservations are down in a restaurant for the evening, you can begin promoting that restaurant and even include a coupon code on your Smart TVs.

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General Electric’s Next Level Countertop Microwave

Microwaves have always been the easy go-to for the time crunched or cooking phobic. And while they deliver lightning-fast meals, you never quite know whether what you bite into will still have frozen or raw bits. 

Luckily, the latest microwaves hitting the market are culinary marvels. Features allow you to scan packaging barcodes, use voice-assisted commands and built-in sensors to let you know exactly how to cook everything and when it’s done. 

Lazy cooks, rejoice.

Scan-To-Cook Technology

The GE .9 cu. ft. Capacity Countertop Microwave Oven with Scan-To-Cook Technology is about to blow your mind. And, it’s all because of a feature called Scan-to-Cook, which takes the guesswork out of cooking microwavable foods. By downloading the GE Appliances Kitchen app, you can scan the barcode on your package of food, and it will automatically cook it precisely how it was meant to be cooked. It works over Wi-Fi and connects to Google Assistant and Amazon Alexa, so you can ask it to defrost your chicken from anywhere in your house or operate it via the app. Never will a burnt popcorn kernel cross your lips again. 

Excerpt from an article taken from Mansion Global written by Jennifer Tzeses. Originally published on on August 13, 2019.

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Hotels reduce their carbon footprint to save on energy consumption.

Rising global temperatures, rising sea-levels, giant plastic garbage patches floating in the oceans: it’s become pretty clear that we have to find new ways of doing business and living our lives. And the hotel industry is responding to this need in a number of ways. From using new technologies that reduce their carbon footprint and overhead to more sustainable guest experiences that cater to increasingly environmentally conscious consumers, hotel operators are re-inventing the industry. And measures that were once considered progressive or even gimmicky, are quickly becoming standard hotel management best practices.

Sustainable Hotel Management

The most direct way that hotels are implementing sustainable practices and reducing their carbon footprint is at the operational level. After all, individual consumption preferences differ widely from guest-to-guest. So while guests can be offered more sustainable options, there’s no controlling how many showers they take, how extreme they run climate control settings, or how much room service they order. By tackling sustainability at the operational level, however, hotels are able to limit the environmental impact of even the most wasteful guests. More importantly, many of these sustainable operational practices also offer cost-savings that not only pay for their initial implementation but increase overall hotel profitability. In other words, there is a very strong business case for implementing sustainable hotel management practices.

Energy Management

Energy consumption comprises 60% of a hotel’s carbon footprint. But it also comprises 60% of a hotel’s utility expenditures. Indeed, energy use eats up 6-10% of a hotel property’s revenues, and is one of the fastest growing operating costs for the hotel industry at large.

Specifically, while occupancy sensors and smart thermostats monitor and respond to fluctuations in room occupancy, smart energy management systems like Verdant EI employ sophisticated machine learning algorithms to continuously analyze local weather patterns, historical thermodynamics, and peak demand loads to optimize energy consumption in real-time, all year round.

HVAC Energy Management Systems

Climate control is essential overhead for any hotel property. Whether it’s heating or air conditioning, every hotel property has a need for some kind of HVAC system. So to reduce their carbon footprint, many hotels are implementing IoT-enabled  energy management systems that monitor and adjust energy consumption in real-time, improving HVAC systems performance and significantly reducing energy consumption.  

Smart Lighting

IoT energy management systems are also helping hotels reduce their lighting energy consumption. Just as HVAC systems use occupancy sensors and machine learning algorithms to optimize HVAC energy consumption, smart lighting systems similarly allow hotels to track occupancy patterns, set preferred lighting times,and improve overall lighting energy consumption. Indeed, both of ​Verdant’s ZX​ and ​VX smart thermostats​ integrate with external third party lighting systems, turning lights on/off according to whether or not a room is occupied. This allows hotel operators to use the Verdant EI energy management system to optimize lighting energy consumption year-round, as well. While some companies have reduced lighting energy consumption by up to 75% just by converting to a smart LED lighting system, the hotel industry has seen even greater results. When the Chatwal Hotel in New York City retrofitted approximately 1,300 lamps with smart lighting, it saved more than 410,000 annual kilowatt-hours, equating to a 90% reduction in lighting energy consumption. In fact, the Chatwal Hotel saved around $124,255 in the first year alone, demonstrating that sustainable hotel operations makes good business sense. And the results have been equally impressive the world over. For instance, when the Radisson Blu Dubai Media City replaced 95% of its lights with LEDs in 2009, it reduced lighting energy consumption by 81%. And later in 2014, when the Grosvenor House Hotel in Dubai Marina replaced over 24,000 halogen lamps with smart LED lighting systems, it reduced energy consumption by about 80%, and recouped its investment in just 18 months.

Excerpt from an article taken from Verdant blog written by John Attala on July 8, 2019

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5 tips for keeping up with SMART TV and media expectations

As new technology continues to raise guest expectations, upgrading to devices like SMART TVs is key to keeping up. Explore the five considerations that can help you ensure satisfaction with the customized experiences customers are demanding.

The TV is the design and media center of the hotel room. It’s the first thing your guests see and has the greatest impact on the overall impression of an establishment. Hoteliers must meet or exceed the technology that their guests already have in their living rooms. As new technology continues to raise guest expectations, upgrading to devices like SMART TVs is key to keeping up.

Let’s explore five IT considerations for the media-centric hotel room.

  1. Design – TV design for hoteliers comes down to maximizing the experience and providing a living room environment within the constraints of room size and setup. Room size should always be taken into consideration when choosing the right size TV.
Formula for choosing the right size TV for guest rooms.

2) Technology – Implementing the latest display technologies helps reduce energy consumption, providing cost savings that can add up.

3) Smart/Internet Connected TV – Keeping up with consumer expectations for a Smart TV experience is critical to guest satisfaction.

4) Content Management – Unleashing the best content available requires the proper digital rights management (DRM) and infrastructure.

Effective DRM solutions are necessary to provide the latest content. Utilize software DRM to save money, increase reliability, enhance quality, simplify administration/remediation.

Benefits of IP vs. Coax

  • Eliminates Set-Top Boxes
  • Cost Effective
  • Simplifies Install
  • Future-Proof Centralized Management/Updates

5) Mobile Device Support and Screen Sharing – Built-in screen sharing technologies allow users to bring their own media and eliminate the need for hotels to supply in-room speakers and docks for mobile devices.

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