Hotel Technology Blog

Hotel Technology Conferences

Hotel Technology Conferences

After a year of touch and go with conferences around the world due to the pandemic, it seems that hotel technology conferences are back on the map for 2021 / 2022. TWS Transworld compiled a running list of conventions taking place around the country during the next year with links to the respective events.

HITEC Dallas

HITEC Dallas Dates: September 27 – 30, 2021
Conference Location: Dallas, Texas

The Hospitality Industry Technology Exposition and Conference (HITEC) is one of the world’s largest hotel technology conferences. It is organized by the Hospitality Financial and Technology Professionals (HFTP), which is a global hospitality association headquartered in Austin, Texas.

As an attendee, you can expect unlimited access to hotel technology products, experts plus helpful education that will help you find cost-effective ways to improve your profitability. 

This year HITEC will be held on September 27 – 30, 2021 at the Kay Bailey Hutchison Convention Center in Dallas, Texas.

Due to Covid-19 restrictions, the convention center will be following state mandates including the wearing of facial masks and reduced capacities. 

Also, there may be a short health screening upon your arrival. It will involve a fast temperature check and a few questions to confirm that you’ve not had any Covid-19 symptoms.

You can find out more about the HITEC conference here.

HD Expo

HD Expo Dates: August 24 – 25, 2021
Conference Location: Las Vegas, Nevada

The Hospitality Design Expo + Conference is one of the hospitality industry’s largest design marketplace. 

The event will be organized by Emerald Expositions on August 24 and 25 in Mandalay Bay, Las Vegas.

There will be over 30 conference sessions, featuring 100 speakers and hundreds of products. You will learn, explore new products, and network endlessly with all the other enthusiasts and experts.

To learn more about the event, visit the HD Expo website or Download the HD Expo + Conference mobile app. The app has all the latest news, exhibitor listings, schedules, session notes, and even prize giveaways.

Download iOS Apple Store

Download Android Google Play

HX Hotel Experience

HX Hotel Dates: November 14 – 15, 2021
Conference Location: New York, New York

The Hotel Experience conference and expo offers hotel owners, brands, and managers an easy way to access hotel technology products such as supplies, equipment and even managing expertise.

This year, the event will be organized by Emerald Expositions (EEX) together with the Asian American Hotel Owners Association (AAHOA). It will take place on November 14 – 15, 2021 at the Jacob K. Javits Convention Center in New York City.

Young professionals will get an opportunity to connect with other like-minded individuals as well as learning about the latest industry trends and strategies.

The two-day event will have more than 25 sessions that are meant to give professionals actionable information that will help them build their businesses. 

The main focus will be on six core content pillars; Technology, Food and Beverage, Operations, Finance, Leadership, and Development.

You can register on the Hotel Experience website.

AAHOA 2022 Convention & Tradeshow

AAHOA 2022 Dates: April 12 – 15, 2022
Conference Location: Baltimore, Maryland

The Asian American Hotel Owners Association (AAHOA) convention and tradeshow is a convention for hoteliers that focuses on helping them to protect their business interests through industry leadership and professional development.

The event will be organized by Hospitality Net BV and is scheduled to take place on April 12 – 15, 2022 at The Baltimore Convention Center in Baltimore.

You can expect to learn as well as enjoy thrilling Bollywood performances and Indian cuisine.

For more information, you can view AAHOA’s website here.


CES Dates: January 3 – 4 & January 5 – 8, 2022
Conference Location: Las Vegas, Nevada

CES is an annual trade show that showcases new products and technologies in the consumer electronics industry.

The event is organized by the Consumer Technology Association and is held once a year. CES 2022 will take place in Las Vegas on January 5 – 8, 2022 with Media Days taking place on January 3 – 4, 2022. Due to the Covid 19 pandemic, CTA will create a digital event for those who won’t be able to travel to Las Vegas. The digital event will be running simultaneously with the in-person program. 

During CES 2022 announcement, the Consumer Technology Association (CTA) announced it will require every in-person attendee to provide proof that they’ve been vaccinated.

CES 2022 will feature over 1000 companies such as Amazon, Google, Sony, IBM, and LG Electronics. There will also be companies that will make a debut in CES such as Indy Autonomous Challenge.

Finally, startups from around the world will also be represented by Eureka Park. You can expect to see various startups from countries like France and South Korea.

You can find more information on the CES website here.

Darius ArtiolaHotel Technology Conferences
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New Series & New Sizes for Samsung Hospitality TVs

New Series & New Sizes for Samsung Hospitality TVs

Samsung fans, you’re in for a treat! Recently, the iconic electronics brand released a new series to their selection of 4K UHD Samsung hospitality TVs. 

As you’d expect, the new items feature top-of-the-line, built-in software that perfectly suits the hospitality industry’s needs to maximize the experience for hotel guests.

But we understand it’s difficult – and time-consuming – to research every new TV that Samsung releases, so here’s a rundown of the top six models to make it easier for you to choose the right one for your hotel.

We’ll start with the largest model and then go down to the smaller sizes one at a time.

1 – Samsung 75-inch 690U Series Luxury 4K UHD Hospitality TV

This model is the largest that Samsung offers in its new line of hotel TVs, a whopping 75 inches!

If you’ve never shopped for hospitality TVs, it may come as a surprise that they include special applications and features Samsung usually doesn’t include with ordinary 4K UHD televisions.

Not only does this model have a beautiful resolution, but it also has a built-in H.Browser and a LYNX REACH 4.0 content management solution, making it perfect for the new “smart rooms” you’ll find in many luxury hotels.

But most impressive of all, this model is more customizable than any other hotel TV on the market right now. Luxury is, indeed, a great way to describe this TV.

2 – Samsung 65-inch 690U Series Luxury 4K UHD Hospitality TV

As another large-screen 4K UHD TV, these Samsung hospitality televisions have many of the same features as its 75inch big brother. Simply put, the main difference is its screen size.

With this model, you can use the LYNX REACH 4.0 content management solution as well as an improved H. Browser, just like the 75-inch variety! The main difference is that this TV is smaller, lighter, and consumes less power than the luxury series.

Also, if wall space is an issue in your establishment, you can’t go wrong with this UHD 4K TV.

3 – Samsung 55-inch 690U Series Luxury 4K UHD Hospitality TV

Moving along our list, we come to the 55-inch hotel TVs that Samsung recently released. The best thing about the 690U series is that you get many of the same features, no matter which size you need.

The main difference is that some TVs come with a slightly better resolution and a larger diagonal width.

That makes this model a perfect mid-range solution for hotels that don’t need a TV that covers nearly a whole wall.

It’s also a reasonably decent-sized TV that would look great in any hotel room. You still get access to the content management system apps and all of the Wi-Fi capabilities you get with the larger luxury models.

4 – Samsung 50-inch 690U Series Luxury 4K UHD Hospitality TV

Not to be outclassed, the new line of Samsung hospitality TVs also includes a 50-inch model if the other models we’ve already mentioned are too big for your needs.

Without a doubt, the versatility of the newest Samsung hotel TVs is why they’re the top-selling brand.

When you downsize, you don’t have to sacrifice quality or features. The 50-inch 690U series is equally as capable as the 55-inch model, including LYNX REACH 4.0 features.

5 – Samsung 43-inch 690U Series Luxury 4K UHD Hospitality TV

Best of all, Samsung has added a 43-inch model to provide hotel managers a more versatile yet smaller Samsung hospitality television. Its compact design works well for hotel rooms that are on the small side.

Still, you get the same Bluetooth capability, USB cloning, and embedded apps as the other 690U Series 4K UHD hospitality TVs.

6 – Samsung 32-inch 478 Series Standard Direct-Lit LED Hospitality TV

The smallest new model on the list is the 32-inch Samsung hospitality TV, the 478 series. It’s small enough to fit almost anywhere, and that’s the beauty of it!

The main difference is that this model contains a standard direct-lit LED screen instead of the 4K UHD screen you get with the larger models.

Overall, that’s what’s great about Samsung televisions. Typically, you don’t have to sacrifice quality just to get a better value. Often, Samsung TVs, regardless of size, contain many of the same smart television features we’ve come to know and appreciate.

No matter which model you choose, the new line of Samsung hospitality televisions has everything your business needs in a quality 4K UHD television.

TransworldNew Series & New Sizes for Samsung Hospitality TVs
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Two-Way Communication Makes for a Better Hotel Guest Experience

Two-Way Communication Makes for a Better Hotel Guest Experience

Enhance Guest Satisfaction Via Direct In-Room Communication

Hotel operators around the world agree that the more their staff communicates with guests, the more likely their guests are to enjoy their stays. However, the type, timing, and method of communication varies greatly between properties, countries, and guest preferences.

If you are searching for a flexible, cost-effective method that allows a great level of customization per your hotel and client needs, then differentiating your offering via direct in-room communication supported by Samsung’s LYNK REACH 4.0 could be the answer (REACH stands for Remote Enhanced Active Control for Hospitality). Read on to discover the top five ways this system can boost your communication strategy while meeting budget and infrastructure constraints.

1) Personalized Attention

By making the most of your Internet Protocol Television (IPTV) infrastructure, LYNK REACH 4.0 delivers the opportunity for direct in-room communication between guests and staff. This two-way communication enables a high degree of personalized attention and interaction – all without your staff having to visit the room or guests needing to visit the front desk.

When guests check in, their data can be sent to LYNK REACH 4.0, which allows staff to developed tailored messages and responses to each room – all based on each guest’s specific interests and needs. This full-stay service extends to checkout, when the Smart TV display can offer a complete view of all charges and fees along with payment processing for a seamless remote checkout experience.

2) Customized Content

Additionally, your hotel can use your current IPTV infrastructure to create and deliver customized content to each room via LYNK REACH 4.0. Drawing from guest data, you can set up their preferred content streaming platforms, social media, and other entertainment applications to be ready to use when they arrive. This allows guests to enjoy the same content on their room display as they would on their personal devices, lending a sense of familiarity, comfort, and convenience to their stay.

Additionally, these customized configurations are easy to set up, update, amend, and deactivate before, during, and after each guest’s stay as needed.

3) Remote Operation

Another benefit of using the Samsung LYNK REACH 4.0 and H-Browser content management systems is that you can greatly improve administrative efficiency. Gone are the days when a staff member would need to visit each room to adjust the content on every individual TV set or display. With these systems, your staff can remotely manage every device and efficiently complete all necessary adjustments and updates from one central control point.

4) Real-Time Information

By streaming live data directly to displays in each room, you can save your staff the time and expense of creating, updating, placing, and explaining constantly changing event and facility information to guests. This nimble solution enables your staff to instantly and directly share real-time event updates, restaurant details, amenity information, weather forecasts, area highlights and news, flight statuses, and more. Along with the cost benefit, this approach allows greater opportunities for branding, creativity, and distinction – making every stay at your property more memorable.

5) Responsive Interaction

Lastly, the benefits of two-way, in-room communication include the ability to proactively and responsively tailor services and products to improve earnings. For example, if restaurant reservations are low one night, you can push a coupon code out across your network of Smart TVs to entice greater uptake. Additionally, you can customize promotions for other services and amenities based on each guest’s profile developed during booking, checking in, responses to prompts on the display in their room, and from previous stays.

Ensuring you are getting the most out of your hospitality technology means you can harness the full capabilities of these powerful tools to enrich and elevate every interaction you have with your guests – basically creating a digital in-room concierge. With solutions like the Samsung LYNK REACH 4.0 you can boost the efficiency of your operation while differentiating and enhancing each and every experience a guest enjoys in your hotel.

TransworldTwo-Way Communication Makes for a Better Hotel Guest Experience
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Hotel Technology Supply Chain Inquiries & TWS Transworld Solutions

Hotel Technology Supply Chain Inquiries & TWS Transworld Solutions

It goes without saying that the pandemic is affecting all economic markets in some manner, and one of the sectors feeling the effect currently is the hotel technology supply chain. Technology products and appliances are starting to see rising costs across the board due to several factors impacting the supply chain. The hospitality products are also taking longer to get to consumers, so it is important to be aware of the situation and how to navigate it.

Bob Tonda, President of TWS Transworld, provided his insights regarding the issues of the hotel technology supply chain and offered solutions for potential hospitality clients looking to mitigate the effects of the current situation.

1) Here are the primary causes for supply chain issues

1) Increased Expenses / Costs Through the Whole Supply Chain
2) Complexity of the Supply Chain Due to Multiple Channels in Order to Get to Market
3) Evolving Consumer Demands Fuel Need for More Speed, Efficiency, Quality and Service
4) Internal Risks in the Supply Chain Create Economic Pressure
5) Supply Chain Volatility Due to External Factors

Out of the issues above, which one or which ones are causing a direct effect on the hotel technology supply chain (i.e. hospitality TVs, PTACs / ACs, appliances, etc)? 

There are many small things that affecting the supply chain including: lack of labor, shortage of some raw materials, shortage of part and components, as well as many others. But to use one small illustration of a breakdown in the supply chain we can highlight one situation where an outbreak of Covid-19 has partly closed one of the world’s busiest ports, a shutdown that may add to the already record cost of shipping goods out of China.

Yantian Port in the export and industrial hub of Shenzhen in southern China did not accept any containers for export until Sunday May 30. The container yard of the port has been partly shut since last week after an outbreak of Covid-19 among port staff and in the broader community, state media reported.

The disruptions will continue into the coming weeks, with shipping firm AP Moller-Maersk A/S reporting delays in its schedules due to the closure. Any delays will likely put further pressure on the already sky-high costs of shipping goods from China, which have soared on record export demand, a shortage of containers, and other factors.

Those shipping costs are just one of the factors boosting the price of China’s exports, which is threatening to fuel global inflation.

2) Are there any particular hotel technology products that are more affected by supply chain issues than others at this time? 

That will depend on the manufacturer and how and where the manufacturer their goods. In our global economy you may have parts and components for the Hotel & Hospitality TV manufacturers in Korea and Japan with Mexico as the final assembly point. Moving these parts, components and finished goods around the world has become more expensive. The worldwide demand for goods has also created a shortage to chips that are used in virtually all the products we purchase (i.e., refrigerators, dishwashers, TVs, etc.).

3) Have you experienced this sort of issue before? If so, what are some lessons from that time that can serve as a guide for this current situation?  

During the 2006 – 2008 financial crisis caused some manufacturers to lower their manufacturing forecasts in lieu of lower demand. Unfortunately that continued long after the demand had increased and companies were still concerned the economy would continue to be stalled.

4) How are the hotel technology experts at TWS currently navigating the supply chain challenges? 

Transworld is forecasting products earlier to ensure that customers have an “on-time” delivery of their goods. This is key to any new hotel construction or renovation project. We are also stocking more product and managing it through various distribution channels and our now warehouses.

5) Are there any words of advice you can give to potential clients looking to buy in this current market? 

Plan ahead. Getting the forecast and purchase orders into the manufacturers hands is critical to the on time delivery. Most of the goods that Transworld sells are used in commercial hotel applications and are made to order. In other words, they are NOT readily available in the market waiting for a customer to come around. Manufactures build based on the orders generated through Transworld to build their products.

6) What is your outlook for the hotel technology supply chain through the rest of the calendar year and looking into 2022? 

Chances are we will continue delays in the supply chain through the end of 2021 and the beginning of 2022. The most pain will be felt by those buyers who did not plan far enough ahead and ordered their product too late in the contraction or renovation process. In our estimation, things will be relatively back to normal in mid-2022.

7) Are there any other comments or insights you would like to add? 

The entire world economy has been deeply affected by covid-19 and virtually every industry along with it. Things are NOT back to normal but with proper planning and foresight problems and delays can be avoided.

For any questions regarding TWS Transworld hotel technology products, contact the experts directly.

Darius ArtiolaHotel Technology Supply Chain Inquiries & TWS Transworld Solutions
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Which Is Better for Digital Signage: Consumer TVs or Commercial Displays?

Check Out Our Infographic with Key Differences Between Consumer TVs & Commercial TVs

As you create your budget and implementation strategy for installing or upgrading the digital signage at your hotel, you might wonder whether it is worth spending the extra upfront cost per unit for commercial displays rather than driving to your nearest big-box store and taking advantage of one of the constant sales on consumer TV sets.

Simply put, it is best to use a professional display for professional functions – explore our infographic here and read on to discover why.

Different digital display product ranges target different uses

Many prospective buyers look at a consumer TV and a professional display and see that they are made by the same company and thus must be similar in value and performance. However, manufacturers create a range of products specially designed for different markets and uses, and what works for one may not work for another.

Additionally, a cursory glance at spec sheets might indicate shared features across product lines built by a manufacturer, but there are several different attributes that are key when it comes to digital signage:

Digital display run time

Consumer TVs are designed for typical at-home usage, meaning they are made to run for around eight hours a day. On the other hand, commercial displays are specifically engineered for constant use during business hours or around the clock – ranging from 16 hours a day to 24 hours a day, seven days a week.

Digital display cooling mechanisms and heavy-duty parts

In order to withstand longer run times and heavier usage, professional displays have additional structural features that most consumer TVs do not. For example, TVs for personal use don’t typically have airflow and cooling engineering backed by the appropriate electronic parts required to facilitate continual operation for longer than eight hours a day, seven days a week. Commercial displays incorporate these elements to avoid experiencing image failure due to overuse – such as color fading, ghosting, and screen burn-in. 

Proper digital display positioning

Digital signage is most often designed and installed in portrait layout, meaning that they are taller than they are wide, usually at a 9:16 aspect ratio. Subsequently, commercial displays are built specifically for this orientation, which involves different locations for venting and air flow functions. Consumer TVs are primarily designed to be used in landscape mode, where they are wider than they are tall, or 16:9 aspect ratio. You could turn one on its side to meet the layout needs of your digital content, but it would fail sooner since its screen won’t have vents or fans in the right places to eliminate overheating.

Consumer TV warranty restrictions

Generally speaking, consumer TVs have shorter warranties than commercial displays, with personal sets covered for a year and professional devices for three years. Additionally, and this is particularly true for multi-unit purchases, commercial displays usually come with some form of onsite installation and ongoing support. Lastly, many consumer warranties can be voided if they are not deployed for purely personal use. So, while you may save some money upfront, you might lose money in the long run if there are issues with the equipment.

Lighting conditions impacting display performance

Another consideration to take into account is the fact that TVs and commercial displays are designed differently to operate in different environments and under different conditions. Consumer TVs are made to be used in homes with an average level of natural light. They are generally built with a 250 nits brightness rating. If you take a personal TV into the much brighter setting of an office or retail store, then the screen might not be able to compete with the light from industrial lighting fixtures or larger windows – making it harder to see what is on the TV’s display due to glare.

On the other hand, professional displays are designed for a wide range of brightness conditions, from indoor workplaces to outdoor signage. They can have a rating of up to 2,500 nits, ten times more than your average consumer TV (this level is for brilliant light conditions, like direct sunshine). Additionally, the screens on commercial displays have anti-glare solutions that absorb or divert bright outside light to ensure visibility.  

Streamlined and integrated display peripherals

While connectivity has gotten more complicated in recent years with the number of personal electronic devices growing, most people will only have a few cables attached to their TV, particularly with the influx of Smart TVs that enable more wireless streaming capabilities.

In contrast, professional displays are designed to accommodate a wide range of peripheral devices that might be needed for presentations and playback, including an input bay for an RS232C serial connector to enable a PC or other technology to control and push content to a display, and integrated Wi-Fi and Ethernet ports.

The latest models of commercial displays include a media player within the unit that can directly deliver content to the screen. These smart signage options streamline and simplify the installation and operation of digital displays by eliminating many extra external cables and connected devices. Additionally, this can be a cost-saving option since there are fewer components involved, reducing the number of potential failure points.

Locked controls and restricted access to display configurations

Consumer TVs are designed to have backup controls along the sides or bottom of the display panel to allow users to operate the device even if a remote control has been misplaced.

However, for commercial signage it is not ideal to allow nonauthorized users to have easy access to these settings. If someone walking down a corridor switches off a display or changes its screen, it can a resource-draining and time-consuming endeavor for the person in charge of that particular digital signage network to locate and reset the exact unit that has been tinkered with – and the sign might be offline for an extended period of time, potentially denting revenue and consumer confidence. This is why professional displays incorporate operational elements in inaccessible locations and/or have central remote access controls that lock or disable different settings to prevent non-approved users from controlling them.

Neutral, low-profile display aesthetics

Branding and design are part of the appeal for consumers choosing among different manufacturers of TVs for personal use. Thus, consumer sets tend to be more design heavy, with striking finishes and thicker frames to showcase logos and key features. Dimensions change with different trends, and it is hard to find continuity in standard sizes across the years or across manufacturers. Additionally, the materials are selected with lighter use in mind.

The designers of commercial displays understand that the content on the screen is the star of the show, not the design of the hardware itself. For that matter, each unit needs to appear as unobtrusive and consistent as possible so as to not distract from whatever is on the screen and present a uniform integration with other units as needed. Bezels should be as thin as possible to maximize the display area and allow for multiple screens to be aligned for seamless videowalls and menu-board configurations. Hardier finishes, particularly treatments that resist fingerprints and climate stresses, help to weatherize professional displays for the different environments they may be placed in.

Many commercial displays also tend to have more standardized sizing, making it easier to find the exact dimensions you seek if you need to replace units. Additionally, manufacturers of these units for business use often omit visible logos in the design, or offer the option to remove them.

Higher upfront investment, lower long-term costs

When planning a new digital signage campaign or installation, it can be tempting to reduce the amount of the initial investment by saving money on the most expensive aspect of the project – the displays themselves. However, as we have discussed, this approach might not save money in the long run, and could potentially undermine the efficacy and impact of the entire project.

Ultimately it boils down to the basic and timeless adage: you get what you pay for. If you are looking for something truly fit for purpose, then it makes the most financial and aesthetic sense to explore commercial display packages. While you might save initially by buying consumer TVs at a discount, you will eventually see higher costs due to the difference in performance and longevity between these devices designed for light personal use and commercial displays designed specifically your needs. Investing in professional technology for your professional display projects now will go a long way in ensuring the long-lasting success of your digital signage endeavor.

TransworldWhich Is Better for Digital Signage: Consumer TVs or Commercial Displays?
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7 Essential PTAC features to reduce noise complaints

7 Essential PTAC features to reduce noise complaints

As you well know, a good night’s sleep is the top priority of most guests staying at your hotel. You can help ensure your guests sleep more soundly by tackling one of the biggest obstacles standing in the way of dreamland – noisy AC units.

Leading the pack in complaints, loud sounds from packaged terminal room air conditioners (PTACs) can greatly detract from a guest’s overall experience. How can you make sure that your units are as quiet as can be? Here are the top 7 considerations to take into account to avoid noise complaints:

1) Sound insulation

Look for PTAC units that include insulation for additional noise reduction. For example, all GE Zoneline PTACs offer a heavy-duty mastic barrier that encases the back of the unit for optimal sound control. This baked-on insulation mastic significantly deadens sounds coming from the SMC bulkhead (the sheet-molded compound partition separating the indoor and outdoor sides of the unit).

2) Quality fans

Two independent fans, each powered by a DC fan motor, can help reduce noise by maintaining the specific airflow required for every heating and cool level. A large cross-flow blower can also enhance airflow to balance and lower sound.

3) External noise blocking

Look for a PTAC design that includes a well-made perimeter lining to effectively seal the unit in its place. For example, GE Zoneline PTACs offer an extra weather barrier system seal around the outside edge to block sounds from the outside.

4) Vibration prevention

Loose, rattling screws in a PTAC can torment even the soundest sleeper. Examine spec sheets for prospective PTAC models to make sure they use anti-vibration grommets that isolate components. For example, rubber isolation grommets in DC fan motors can absorb vibrations while keeping harder pieces from touching.

5) Corrosion protection

If your properties are located in unforgiving climates, look to reduce the wear and tear on PTACs that can cause irritating noises. Many PTAC models offer special panels, wall sleeves, and coatings on parts to protect them from the elements and keep them working in top form for longer.

6) Simplicity and efficiency

Choose PTACs that do more with less. Machines like GE Zoneline PTACs are designed with fewer parts to boost reliability, efficiency, quiet operation, ease of installation, and maintenance.

7) White papers and testing results

Many companies offer extensive studies detailing the sound performance of their PTAC units. These tests measure various aspects of sound output and acoustics, including A-weighted sound power level (dBA or Bels), A-weighted sound pressure level (dBA), noise criteria (NC), and how well they block outside noise with two sound transmission loss measurements: sound transmission class (STC) and outdoor-indoor transmission class (OITC). The quietest units will have results with low operating noise and high sound insulation, represented by high STC and high OITC ratings.

Equipped with this knowledge, you will be able to source the quietest PTAC model available on the market today.

Transworld7 Essential PTAC features to reduce noise complaints
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How to Select the Best Wall Mount for Your Hospitality TV

How to Select the Best Wall Mount for Your Hospitality TV

Whether you are purchasing a single hospitality television for your hotel lobby or a suite of them to upgrade your rooms, you will need to select the best TV wall mount according to how you will use each set.

Continue reading to discover the four main types of wall mounts and how they are generally used, starting with the most adjustable category to the least.

1) Full-motion wall mount

For situations where you need a maximum possible number of viewing options and the most flexibility, the best option is usually a full-motion TV mount. With this type of mount, a TV or display can be moved in three different manners: in and out, up and down, and side to side.

Smart TVs installed with a full-motion mount can be pulled outward from the wall and pushed back in, which is a great space-saving function, as well as offering a discreet way to store the device when not in use. Full-motion mounted TVs can also swivel upward and downward to change the vertical viewing angle, and they can pivot side to side to adjust the horizontal viewing angle.

One setting where this category of mount might be best is a larger room where viewers will be in different locations at different times. A situation like this would benefit from a multi-angle installation solution like a full-motion mount that that delivers the optimal screen visibility to every corner of the space.

2) Tilting wall mount

When you have TVs or other screens installed in locations where they are higher than the average person’s line of sight, you may want to consider tilting TV mounts. These allow your staff or guests to toggle the vertical viewing angle up and down according to height. A tilting mount offers a middle-ground option in terms of adjustability, enough to satisfy most needs without offering too many settings or complications.

3) Flat wall mount

For today’s new ultra-thin Smart TVs, a flat wall mount might be the best choice. This type of mount fixes the TV or display almost completely flush with a wall (at most leaving only a third of an inch of space). Installing your Smart TV or other flat-screen display in this manner creates a hanging artwork type effect to seamlessly and unobtrusively incorporate technology into areas that benefit most from a subtle approach.

Additionally, in situations where you are trying to create a truly immersive experience, using flat wall mounts can more effectively integrate your devices and help them blend more naturally into their surroundings as they deliver interactive content. Lastly, this is a great space-saving option for tight quarters.

4) Fixed wall mount

Lastly, the most cost-effective but least adjustable type of wall mount is the fixed position mount. When you install a hospitality TV with a fixed mount, it hangs parallel to the wall in an immovable manner. Basically, you are affixing it to the wall much like any other static functional or decorative element.

These wall mounts are sturdy and do not invite guest attempts at adjustments, so they may last longer over time, but also may unsuitable for situations where users might want to tilt or arrange the screen to their preferences.

Find the best fit for each purpose

Based on where you are installing your suite of Smart TVs and how they will be used, these four different categories of wall mounts should give you the flexibility to find exactly what you need to make the most of your hospitality technology.


TransworldHow to Select the Best Wall Mount for Your Hospitality TV
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Nano Cell TVs in Hospitality Televisions


The TV is an essential component of the guest room. Depending on the viewing angle, the image on the TV may become distorted. This was an issue until IPS displays were created. This technology widens the view and has excellent color and contrast that allows viewers to enjoy from any angle.

While standard IPS displays are still a valid option, there is a new technology that makes IPS displays pale in comparison. This is The LG Nano Cell™ Display.

What Are Nano Cells?

LG Nano Cell technology uses particles to absorb unwanted light wavelengths and enhance the purity of the red and green colors that are displayed on the screen.It also creates subtler, more accurate colors that stay true, even at wide viewing angles. Therefore, despite your seat in the guest room, viewers will experience peak quality imaging.

Other Features of Nano Cell TVs

LG has recently introduced nano cell technology into their hospitality products. All of the standard hospitality features are included in each TV category (Basic, Pro:Idiom, b-LAN and Smart).

LG SUPER UHD TVs with Nano Cell™ Display technology also support premium HDR content mastered by Dolby Vision™, and are compatible with generic HDR10 and HLG. This technology optimizes HDR picture for a better viewing experience. Nano Cell displays also feature powerful Dolby Atmos sound®, giving you a formidable, 360° audio experience.

For more information – check out the line up here.

Article derived from

TransworldNano Cell TVs in Hospitality Televisions
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How Many BTUs Do I Need? How To Properly Size A Room Air Conditioner


Make sure to get the right size A/C unit for your space. These are measured by capacity and BTU.

What is BTU?

BTU is an acronym for British Thermal Unit. 

You get this by measuring the length and width of the room and multiplying it by 25. This will give you a rough size. Now take into consideration, if the room gets a lot of sunlight  add 10% and if there is a kitchen in the room add 4000 BTU. If there will be more than 2 people in the room add 600 BTU per additional person.

To get the physical size of the unit you need, measure the opening of the window or wall.

The outlet should be the standard 115V or 208 / 230V.

Wall AC install through a wall of a building and require a wall sleeve.

PTACs are Package Terminal Air Conditioners are self-contained heating and cooling units mostly found in hotels, apartments, condo, and hospitals.

Like Wall A/Cs they require a sleeve. All PTACs require 208/230 volts or higher to work.

Cheat Sheet Guide to Calculating BTUs

BTU Chart - Based on Room Size - TWS Transworld Hotel Technology Products


Darius ArtiolaHow Many BTUs Do I Need? How To Properly Size A Room Air Conditioner
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LG Hospitality TV and Pro:Centric Server

LG Hospitality TV and Pro:Centric Server

LG Hospitality TV and Pro:Centric Server Details

The LG Commercial TV series helps hotels effectively manage TVs while supporting UHD/4K resolution. It can be operated as a two-piece solution when paired with an external set-top box. The LG Hospitality TV series provides essential commercial features including IR out functionality, improving not only hotel management capabilities but also your guests’ viewing experience.

Key Features You Should Know about LG Hospitality TVs Include:

Welcome screen – With the capability to display several images, Commercial Lite TVs allow for a greater variation of greeting messages in hotel rooms which make customers feel more welcome and cared for. 

USB Data Cloning – USB data cloning makes managing multiple displays more efficient for optimal operation. No need to set up each display one by one, data can be copied to a USB in one display, data will be distributed to other displays through a USB plug-in. 

Commercial Swivel Stand – Expand the range of comfort for the guests with a commercial grade stand by allowing them to watch a TV from any angle.

IR Out – Using the interactive set-top-box, all LG TVs can be controlled with a single remote.

Remote Diagnostics – The TV stores diagnostic data, which can be saved to a USB memory device, thus enabling service engineers to analyze the data and identify technical issues quickly and easily.

Combine these amazing features with the LG Pro:Centric Server and you will have one of the most up-to-date TV systems available today. 

LG’s Pro:Centric® Server is a stand-alone, remotely-controlled processor and controller for the Pro:Centric system. The server enables system providers to create and remotely manage application content for LG commercial TVs over RF or IP distribution networks.

LG’s Pro:Centric® Server can also be used to remotely edit the televisions’ FTG (“Free- To-Guest”) channel map and installer menu configuration, dramatically reducing installation cost and future room visits.

Utilizing a spare RF channel for communications – The LG’s Pro:Centric® Server broadcasts its information to Pro:Centric enabled TVs enabling guests to select customized content for in-room viewing using the TV remote control, such as hotel amenities, daily weather, and interactive electronic program guide (EPG). The server captures data updates via the Internet to populate its EPG, weather forecast and other services, enabling the most up to date information to be presented to the guestsTVs.

Darius ArtiolaLG Hospitality TV and Pro:Centric Server
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