Hotel Technology Conferences

Hotel Technology Conferences

After a year of touch and go with conferences around the world due to the pandemic, it seems that hotel technology conferences are back on the map for 2021 / 2022. TWS Transworld compiled a running list of conventions taking place around the country during the next year with links to the respective events.

HITEC Dallas

HITEC Dallas Dates: September 27 – 30, 2021
Conference Location: Dallas, Texas

The Hospitality Industry Technology Exposition and Conference (HITEC) is one of the world’s largest hotel technology conferences. It is organized by the Hospitality Financial and Technology Professionals (HFTP), which is a global hospitality association headquartered in Austin, Texas.

As an attendee, you can expect unlimited access to hotel technology products, experts plus helpful education that will help you find cost-effective ways to improve your profitability. 

This year HITEC will be held on September 27 – 30, 2021 at the Kay Bailey Hutchison Convention Center in Dallas, Texas.

Due to Covid-19 restrictions, the convention center will be following state mandates including the wearing of facial masks and reduced capacities. 

Also, there may be a short health screening upon your arrival. It will involve a fast temperature check and a few questions to confirm that you’ve not had any Covid-19 symptoms.

You can find out more about the HITEC conference here.

HD Expo

HD Expo Dates: August 24 – 25, 2021
Conference Location: Las Vegas, Nevada

The Hospitality Design Expo + Conference is one of the hospitality industry’s largest design marketplace. 

The event will be organized by Emerald Expositions on August 24 and 25 in Mandalay Bay, Las Vegas.

There will be over 30 conference sessions, featuring 100 speakers and hundreds of products. You will learn, explore new products, and network endlessly with all the other enthusiasts and experts.

To learn more about the event, visit the HD Expo website or Download the HD Expo + Conference mobile app. The app has all the latest news, exhibitor listings, schedules, session notes, and even prize giveaways.

Download iOS Apple Store

Download Android Google Play

HX Hotel Experience

HX Hotel Dates: November 14 – 15, 2021
Conference Location: New York, New York

The Hotel Experience conference and expo offers hotel owners, brands, and managers an easy way to access hotel technology products such as supplies, equipment and even managing expertise.

This year, the event will be organized by Emerald Expositions (EEX) together with the Asian American Hotel Owners Association (AAHOA). It will take place on November 14 – 15, 2021 at the Jacob K. Javits Convention Center in New York City.

Young professionals will get an opportunity to connect with other like-minded individuals as well as learning about the latest industry trends and strategies.

The two-day event will have more than 25 sessions that are meant to give professionals actionable information that will help them build their businesses. 

The main focus will be on six core content pillars; Technology, Food and Beverage, Operations, Finance, Leadership, and Development.

You can register on the Hotel Experience website.

AAHOA 2022 Convention & Tradeshow

AAHOA 2022 Dates: April 12 – 15, 2022
Conference Location: Baltimore, Maryland

The Asian American Hotel Owners Association (AAHOA) convention and tradeshow is a convention for hoteliers that focuses on helping them to protect their business interests through industry leadership and professional development.

The event will be organized by Hospitality Net BV and is scheduled to take place on April 12 – 15, 2022 at The Baltimore Convention Center in Baltimore.

You can expect to learn as well as enjoy thrilling Bollywood performances and Indian cuisine.

For more information, you can view AAHOA’s website here.


CES Dates: January 3 – 4 & January 5 – 8, 2022
Conference Location: Las Vegas, Nevada

CES is an annual trade show that showcases new products and technologies in the consumer electronics industry.

The event is organized by the Consumer Technology Association and is held once a year. CES 2022 will take place in Las Vegas on January 5 – 8, 2022 with Media Days taking place on January 3 – 4, 2022. Due to the Covid 19 pandemic, CTA will create a digital event for those who won’t be able to travel to Las Vegas. The digital event will be running simultaneously with the in-person program. 

During CES 2022 announcement, the Consumer Technology Association (CTA) announced it will require every in-person attendee to provide proof that they’ve been vaccinated.

CES 2022 will feature over 1000 companies such as Amazon, Google, Sony, IBM, and LG Electronics. There will also be companies that will make a debut in CES such as Indy Autonomous Challenge.

Finally, startups from around the world will also be represented by Eureka Park. You can expect to see various startups from countries like France and South Korea.

You can find more information on the CES website here.

Darius ArtiolaHotel Technology Conferences
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New Series & New Sizes for Samsung Hospitality TVs

New Series & New Sizes for Samsung Hospitality TVs

Samsung fans, you’re in for a treat! Recently, the iconic electronics brand released a new series to their selection of 4K UHD Samsung hospitality TVs. 

As you’d expect, the new items feature top-of-the-line, built-in software that perfectly suits the hospitality industry’s needs to maximize the experience for hotel guests.

But we understand it’s difficult – and time-consuming – to research every new TV that Samsung releases, so here’s a rundown of the top six models to make it easier for you to choose the right one for your hotel.

We’ll start with the largest model and then go down to the smaller sizes one at a time.

1 – Samsung 75-inch 690U Series Luxury 4K UHD Hospitality TV

This model is the largest that Samsung offers in its new line of hotel TVs, a whopping 75 inches!

If you’ve never shopped for hospitality TVs, it may come as a surprise that they include special applications and features Samsung usually doesn’t include with ordinary 4K UHD televisions.

Not only does this model have a beautiful resolution, but it also has a built-in H.Browser and a LYNX REACH 4.0 content management solution, making it perfect for the new “smart rooms” you’ll find in many luxury hotels.

But most impressive of all, this model is more customizable than any other hotel TV on the market right now. Luxury is, indeed, a great way to describe this TV.

2 – Samsung 65-inch 690U Series Luxury 4K UHD Hospitality TV

As another large-screen 4K UHD TV, these Samsung hospitality televisions have many of the same features as its 75inch big brother. Simply put, the main difference is its screen size.

With this model, you can use the LYNX REACH 4.0 content management solution as well as an improved H. Browser, just like the 75-inch variety! The main difference is that this TV is smaller, lighter, and consumes less power than the luxury series.

Also, if wall space is an issue in your establishment, you can’t go wrong with this UHD 4K TV.

3 – Samsung 55-inch 690U Series Luxury 4K UHD Hospitality TV

Moving along our list, we come to the 55-inch hotel TVs that Samsung recently released. The best thing about the 690U series is that you get many of the same features, no matter which size you need.

The main difference is that some TVs come with a slightly better resolution and a larger diagonal width.

That makes this model a perfect mid-range solution for hotels that don’t need a TV that covers nearly a whole wall.

It’s also a reasonably decent-sized TV that would look great in any hotel room. You still get access to the content management system apps and all of the Wi-Fi capabilities you get with the larger luxury models.

4 – Samsung 50-inch 690U Series Luxury 4K UHD Hospitality TV

Not to be outclassed, the new line of Samsung hospitality TVs also includes a 50-inch model if the other models we’ve already mentioned are too big for your needs.

Without a doubt, the versatility of the newest Samsung hotel TVs is why they’re the top-selling brand.

When you downsize, you don’t have to sacrifice quality or features. The 50-inch 690U series is equally as capable as the 55-inch model, including LYNX REACH 4.0 features.

5 – Samsung 43-inch 690U Series Luxury 4K UHD Hospitality TV

Best of all, Samsung has added a 43-inch model to provide hotel managers a more versatile yet smaller Samsung hospitality television. Its compact design works well for hotel rooms that are on the small side.

Still, you get the same Bluetooth capability, USB cloning, and embedded apps as the other 690U Series 4K UHD hospitality TVs.

6 – Samsung 32-inch 478 Series Standard Direct-Lit LED Hospitality TV

The smallest new model on the list is the 32-inch Samsung hospitality TV, the 478 series. It’s small enough to fit almost anywhere, and that’s the beauty of it!

The main difference is that this model contains a standard direct-lit LED screen instead of the 4K UHD screen you get with the larger models.

Overall, that’s what’s great about Samsung televisions. Typically, you don’t have to sacrifice quality just to get a better value. Often, Samsung TVs, regardless of size, contain many of the same smart television features we’ve come to know and appreciate.

No matter which model you choose, the new line of Samsung hospitality televisions has everything your business needs in a quality 4K UHD television.

TransworldNew Series & New Sizes for Samsung Hospitality TVs
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Two-Way Communication Makes for a Better Hotel Guest Experience

Two-Way Communication Makes for a Better Hotel Guest Experience

Enhance Guest Satisfaction Via Direct In-Room Communication

Hotel operators around the world agree that the more their staff communicates with guests, the more likely their guests are to enjoy their stays. However, the type, timing, and method of communication varies greatly between properties, countries, and guest preferences.

If you are searching for a flexible, cost-effective method that allows a great level of customization per your hotel and client needs, then differentiating your offering via direct in-room communication supported by Samsung’s LYNK REACH 4.0 could be the answer (REACH stands for Remote Enhanced Active Control for Hospitality). Read on to discover the top five ways this system can boost your communication strategy while meeting budget and infrastructure constraints.

1) Personalized Attention

By making the most of your Internet Protocol Television (IPTV) infrastructure, LYNK REACH 4.0 delivers the opportunity for direct in-room communication between guests and staff. This two-way communication enables a high degree of personalized attention and interaction – all without your staff having to visit the room or guests needing to visit the front desk.

When guests check in, their data can be sent to LYNK REACH 4.0, which allows staff to developed tailored messages and responses to each room – all based on each guest’s specific interests and needs. This full-stay service extends to checkout, when the Smart TV display can offer a complete view of all charges and fees along with payment processing for a seamless remote checkout experience.

2) Customized Content

Additionally, your hotel can use your current IPTV infrastructure to create and deliver customized content to each room via LYNK REACH 4.0. Drawing from guest data, you can set up their preferred content streaming platforms, social media, and other entertainment applications to be ready to use when they arrive. This allows guests to enjoy the same content on their room display as they would on their personal devices, lending a sense of familiarity, comfort, and convenience to their stay.

Additionally, these customized configurations are easy to set up, update, amend, and deactivate before, during, and after each guest’s stay as needed.

3) Remote Operation

Another benefit of using the Samsung LYNK REACH 4.0 and H-Browser content management systems is that you can greatly improve administrative efficiency. Gone are the days when a staff member would need to visit each room to adjust the content on every individual TV set or display. With these systems, your staff can remotely manage every device and efficiently complete all necessary adjustments and updates from one central control point.

4) Real-Time Information

By streaming live data directly to displays in each room, you can save your staff the time and expense of creating, updating, placing, and explaining constantly changing event and facility information to guests. This nimble solution enables your staff to instantly and directly share real-time event updates, restaurant details, amenity information, weather forecasts, area highlights and news, flight statuses, and more. Along with the cost benefit, this approach allows greater opportunities for branding, creativity, and distinction – making every stay at your property more memorable.

5) Responsive Interaction

Lastly, the benefits of two-way, in-room communication include the ability to proactively and responsively tailor services and products to improve earnings. For example, if restaurant reservations are low one night, you can push a coupon code out across your network of Smart TVs to entice greater uptake. Additionally, you can customize promotions for other services and amenities based on each guest’s profile developed during booking, checking in, responses to prompts on the display in their room, and from previous stays.

Ensuring you are getting the most out of your hospitality technology means you can harness the full capabilities of these powerful tools to enrich and elevate every interaction you have with your guests – basically creating a digital in-room concierge. With solutions like the Samsung LYNK REACH 4.0 you can boost the efficiency of your operation while differentiating and enhancing each and every experience a guest enjoys in your hotel.

TransworldTwo-Way Communication Makes for a Better Hotel Guest Experience
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Hotel Technology Supply Chain Inquiries & TWS Transworld Solutions

Hotel Technology Supply Chain Inquiries & TWS Transworld Solutions

It goes without saying that the pandemic is affecting all economic markets in some manner, and one of the sectors feeling the effect currently is the hotel technology supply chain. Technology products and appliances are starting to see rising costs across the board due to several factors impacting the supply chain. The hospitality products are also taking longer to get to consumers, so it is important to be aware of the situation and how to navigate it.

Bob Tonda, President of TWS Transworld, provided his insights regarding the issues of the hotel technology supply chain and offered solutions for potential hospitality clients looking to mitigate the effects of the current situation.

1) Here are the primary causes for supply chain issues

1) Increased Expenses / Costs Through the Whole Supply Chain
2) Complexity of the Supply Chain Due to Multiple Channels in Order to Get to Market
3) Evolving Consumer Demands Fuel Need for More Speed, Efficiency, Quality and Service
4) Internal Risks in the Supply Chain Create Economic Pressure
5) Supply Chain Volatility Due to External Factors

Out of the issues above, which one or which ones are causing a direct effect on the hotel technology supply chain (i.e. hospitality TVs, PTACs / ACs, appliances, etc)? 

There are many small things that affecting the supply chain including: lack of labor, shortage of some raw materials, shortage of part and components, as well as many others. But to use one small illustration of a breakdown in the supply chain we can highlight one situation where an outbreak of Covid-19 has partly closed one of the world’s busiest ports, a shutdown that may add to the already record cost of shipping goods out of China.

Yantian Port in the export and industrial hub of Shenzhen in southern China did not accept any containers for export until Sunday May 30. The container yard of the port has been partly shut since last week after an outbreak of Covid-19 among port staff and in the broader community, state media reported.

The disruptions will continue into the coming weeks, with shipping firm AP Moller-Maersk A/S reporting delays in its schedules due to the closure. Any delays will likely put further pressure on the already sky-high costs of shipping goods from China, which have soared on record export demand, a shortage of containers, and other factors.

Those shipping costs are just one of the factors boosting the price of China’s exports, which is threatening to fuel global inflation.

2) Are there any particular hotel technology products that are more affected by supply chain issues than others at this time? 

That will depend on the manufacturer and how and where the manufacturer their goods. In our global economy you may have parts and components for the Hotel & Hospitality TV manufacturers in Korea and Japan with Mexico as the final assembly point. Moving these parts, components and finished goods around the world has become more expensive. The worldwide demand for goods has also created a shortage to chips that are used in virtually all the products we purchase (i.e., refrigerators, dishwashers, TVs, etc.).

3) Have you experienced this sort of issue before? If so, what are some lessons from that time that can serve as a guide for this current situation?  

During the 2006 – 2008 financial crisis caused some manufacturers to lower their manufacturing forecasts in lieu of lower demand. Unfortunately that continued long after the demand had increased and companies were still concerned the economy would continue to be stalled.

4) How are the hotel technology experts at TWS currently navigating the supply chain challenges? 

Transworld is forecasting products earlier to ensure that customers have an “on-time” delivery of their goods. This is key to any new hotel construction or renovation project. We are also stocking more product and managing it through various distribution channels and our now warehouses.

5) Are there any words of advice you can give to potential clients looking to buy in this current market? 

Plan ahead. Getting the forecast and purchase orders into the manufacturers hands is critical to the on time delivery. Most of the goods that Transworld sells are used in commercial hotel applications and are made to order. In other words, they are NOT readily available in the market waiting for a customer to come around. Manufactures build based on the orders generated through Transworld to build their products.

6) What is your outlook for the hotel technology supply chain through the rest of the calendar year and looking into 2022? 

Chances are we will continue delays in the supply chain through the end of 2021 and the beginning of 2022. The most pain will be felt by those buyers who did not plan far enough ahead and ordered their product too late in the contraction or renovation process. In our estimation, things will be relatively back to normal in mid-2022.

7) Are there any other comments or insights you would like to add? 

The entire world economy has been deeply affected by covid-19 and virtually every industry along with it. Things are NOT back to normal but with proper planning and foresight problems and delays can be avoided.

For any questions regarding TWS Transworld hotel technology products, contact the experts directly.

Darius ArtiolaHotel Technology Supply Chain Inquiries & TWS Transworld Solutions
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Nano Cell TVs in Hospitality Televisions


The TV is an essential component of the guest room. Depending on the viewing angle, the image on the TV may become distorted. This was an issue until IPS displays were created. This technology widens the view and has excellent color and contrast that allows viewers to enjoy from any angle.

While standard IPS displays are still a valid option, there is a new technology that makes IPS displays pale in comparison. This is The LG Nano Cell™ Display.

What Are Nano Cells?

LG Nano Cell technology uses particles to absorb unwanted light wavelengths and enhance the purity of the red and green colors that are displayed on the screen.It also creates subtler, more accurate colors that stay true, even at wide viewing angles. Therefore, despite your seat in the guest room, viewers will experience peak quality imaging.

Other Features of Nano Cell TVs

LG has recently introduced nano cell technology into their hospitality products. All of the standard hospitality features are included in each TV category (Basic, Pro:Idiom, b-LAN and Smart).

LG SUPER UHD TVs with Nano Cell™ Display technology also support premium HDR content mastered by Dolby Vision™, and are compatible with generic HDR10 and HLG. This technology optimizes HDR picture for a better viewing experience. Nano Cell displays also feature powerful Dolby Atmos sound®, giving you a formidable, 360° audio experience.

For more information – check out the line up here.

Article derived from

TransworldNano Cell TVs in Hospitality Televisions
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How Many BTUs Do I Need? How To Properly Size A Room Air Conditioner


Make sure to get the right size A/C unit for your space. These are measured by capacity and BTU.

What is BTU?

BTU is an acronym for British Thermal Unit. 

You get this by measuring the length and width of the room and multiplying it by 25. This will give you a rough size. Now take into consideration, if the room gets a lot of sunlight  add 10% and if there is a kitchen in the room add 4000 BTU. If there will be more than 2 people in the room add 600 BTU per additional person.

To get the physical size of the unit you need, measure the opening of the window or wall.

The outlet should be the standard 115V or 208 / 230V.

Wall AC install through a wall of a building and require a wall sleeve.

PTACs are Package Terminal Air Conditioners are self-contained heating and cooling units mostly found in hotels, apartments, condo, and hospitals.

Like Wall A/Cs they require a sleeve. All PTACs require 208/230 volts or higher to work.

Cheat Sheet Guide to Calculating BTUs

BTU Chart - Based on Room Size - TWS Transworld Hotel Technology Products


Darius ArtiolaHow Many BTUs Do I Need? How To Properly Size A Room Air Conditioner
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LG Hospitality TV and Pro:Centric Server

LG Hospitality TV and Pro:Centric Server

LG Hospitality TV and Pro:Centric Server Details

The LG Commercial TV series helps hotels effectively manage TVs while supporting UHD/4K resolution. It can be operated as a two-piece solution when paired with an external set-top box. The LG Hospitality TV series provides essential commercial features including IR out functionality, improving not only hotel management capabilities but also your guests’ viewing experience.

Key Features You Should Know about LG Hospitality TVs Include:

Welcome screen – With the capability to display several images, Commercial Lite TVs allow for a greater variation of greeting messages in hotel rooms which make customers feel more welcome and cared for. 

USB Data Cloning – USB data cloning makes managing multiple displays more efficient for optimal operation. No need to set up each display one by one, data can be copied to a USB in one display, data will be distributed to other displays through a USB plug-in. 

Commercial Swivel Stand – Expand the range of comfort for the guests with a commercial grade stand by allowing them to watch a TV from any angle.

IR Out – Using the interactive set-top-box, all LG TVs can be controlled with a single remote.

Remote Diagnostics – The TV stores diagnostic data, which can be saved to a USB memory device, thus enabling service engineers to analyze the data and identify technical issues quickly and easily.

Combine these amazing features with the LG Pro:Centric Server and you will have one of the most up-to-date TV systems available today. 

LG’s Pro:Centric® Server is a stand-alone, remotely-controlled processor and controller for the Pro:Centric system. The server enables system providers to create and remotely manage application content for LG commercial TVs over RF or IP distribution networks.

LG’s Pro:Centric® Server can also be used to remotely edit the televisions’ FTG (“Free- To-Guest”) channel map and installer menu configuration, dramatically reducing installation cost and future room visits.

Utilizing a spare RF channel for communications – The LG’s Pro:Centric® Server broadcasts its information to Pro:Centric enabled TVs enabling guests to select customized content for in-room viewing using the TV remote control, such as hotel amenities, daily weather, and interactive electronic program guide (EPG). The server captures data updates via the Internet to populate its EPG, weather forecast and other services, enabling the most up to date information to be presented to the guestsTVs.

Darius ArtiolaLG Hospitality TV and Pro:Centric Server
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Discover the Key Features of the Hotpoint PTAC

Discover the Key Features of the Hotpoint PTAC

Hotpoint saw its beginnings in 1903, when it was named after the heating element convergence in the tip of its electric iron designed to easily navigate buttonholes, ruffles, and pleats. The company merged with General Electric in 1918 to become the Hotpoint brand of appliances. Over the past century, Hotpoint has led the appliance industry with a series of new inventions and innovations.

Today, Hotpoint has continued to lead the industry by building on its extensive history of delivering long-lasting, high-performing appliances for both personal and commercial use – all at an affordable price. Many hoteliers trust Hotpoint as their go-to brand for packaged terminal air conditioners (PTACs) as they know each unit was designed with guest comfort and satisfaction in mind.

Hotpoint’s cost-effective PTAC range offers best-in-class durability and convenience.

Here are the top features for the Hotpoint PTAC:

  • Quick and simple installation: Hotpoint includes everything you need to swiftly and easily install each unit, including the power cord (LCDI).

  • Straightforward control panel: Each Hotpoint PTAC offers an accessible display panel that enables guests to customize their experience by selecting their preferred settings. By ensuring the display is intuitive and easy to use, these units help limit calls for assistance or maintenance.

  • Additional control options: Granting you and your guests more flexibility and convenience, Hotpoint PTACs are compatible with remote thermostats and work with central desk control systems.

  • Emergency support: You can ensure your guests stay comfortable with these features when emergencies hit:

    • Automatic emergency heat: When necessary, this heating feature automatically activates electric resistance heat in heat-pump mode.

    • Auto power recovery: If the power goes out, this feature makes sure that every unit automatically starts up right where it left off when power is restored. This helps you avoid the hassle of servicing all the units at once to get them running again after an outage.

  • Quiet, versatile fans: The tangential fan creates a smooth air flow while the 3-speed fan control gives guests the ability to select their preferred setting.

  • 4-temperature limiting options: Boost efficiency and enhance guest comfort by selecting one of these four preset temperature ranges.

  • Easy maintenance: A self-diagnostic system displays nine-point codes to help you instantly pinpoint specific service issues. The filters can be removed easily to expedite maintenance.

  • Protective features: Solutions like automatic freeze and indoor frost control ensure that your Hotpoint PTAC units continually operate in top form.

  • Other benefits: Some Hotpoint PTAC heat-pump models may include staged heating and energy-efficient functions.

If you are looking for a cost-effective and straightforward PTAC solution to meet your hospitality standards, then explore the different Hotpoint PTAC specifications here, or get in touch with us today.

TransworldDiscover the Key Features of the Hotpoint PTAC
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How the Coronavirus Stimulus Package Can Help Your Hotel Business


The new stimulus package is the largest economic recovery package in United States history. Under this package, the Small Business Administration will administer a program to distribute $350 billion to small businesses in forgivable loans. This means that small business will not have to resort to laying off their employees.

What is included in the forgivable loan program?

  • Loans of up to $10 million for businesses with 500 or less employees.
  • Loans’ interest rates capped at 4%.
  • Deferred interest payments for six months to a year.
  • No personal guarantees or the use of assets as collateral required.
  • Funds spent on eight weeks’ worth of payroll expenses will not need to be repaid.

Who can apply for the loan?

  • Businesses and nonprofit organizations with less than 500 employees, with certain exceptions; and – were operational as of February 15, 2020 or earlier – can show proof of payment for employee salaries, payroll taxes, or independent contractor fees.
  • Self-employedand gig workers, including ride-sharing company drivers.

How to apply?

  • Through banks, credit unions, and private lendersapproved to issue 7(a) small business loans.
  • The Treasury Department plans to roll out new regulations that will make it possible for almost all FDIC-insured banks to release SBA loans.

How much money can be taken out for a loan?

  • A maximum of$10 million
  • Lenders are instructed to use a formula that takes into account how much the business previously spent on payroll expensesto determine the appropriate loan amount.

What if the borrower is unable to repay the loan?

The bill includes loan forgiveness for businesses that retain employees or rehire those that had been laid off during the outbreak. Loan forgiveness can be applied to portions of the loan spent on payroll, rent payment, utilities, and mortgage expenses incurred within an 8-week period since the start of the loan’s origination date.

Need more help?

Small businesses may apply for a separate SBA program for disaster loans with a maximum amount of $2 million directly issued from the agency. You can find more information about this forgivable loan program at



The information above has been gathered from resources available to us at the time. Please check on the facts on your own before making any decisions based on this information.

Article derived from

TransworldHow the Coronavirus Stimulus Package Can Help Your Hotel Business
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Which Is Best: Hospitality TVs or Consumer TVs?

Which Is Best: Hospitality TVs or Consumer TVs?

Discover 5 Reasons Why Consumer Televisions Aren’t Ideal for Commercial Settings

When the consumer electronic world is awash with deep discounts, many hotel managers and owners question whether it is worth buying commercial television panels when they could take advantage of sales on less expensive consumer models. On the surface, it seems that there is a significant difference in price between televisions sold to the consumer and commercial markets, particularly for the entry-level models that most hotels offer their guests.

However, cost does not always equal value, especially when it comes to electronics. Here are five reasons why hospitality TVs are the best choice for every hotel’s budget.

1) Hospitality TVs Come with Longer Warranties

Most television sets sold in the consumer market come with a 90-day to 1-year warranty. Additionally, the warranty is contingent upon personal use – in many cases it might be voided if used for commercial purposes. In contrast, televisions marketed specifically to the hospitality industry usually come with warranties lasting 2 to 5 years. The guaranteed coverage also typically includes hands-on support. 

2. Hospitality Television Panels Have Longer Duty Cycles

Each product is customized to its particular target audience’s usage patterns. Consumer TVs are designed to perform for the average amount of time a user might watch at home, so usually around four to eight hours per day. Hospitality TVs on the other hand are built to run 15 to 16 hours daily. Additionally, some models designed for lobbies or waiting rooms can be used continuously throughout the day and night. 

3. Commercial TV Sets Are More Guest-Friendly

While televisions designed for consumers might come with countless ways to customize settings via external and remote controls, commercial panels make it easier for a hotel to set and lock different configurations that best meet its hospitality needs. This enables the creation of a curated guest experience, simplifying and streamlining usage to make it easier for each guest to quickly access what they need. Meanwhile, hotel managers and owners can rest easy in the knowledge that guests cannot alter settings or access off-limit content.

4. Hospitality TVs Can Prevent Piracy and Offer Guest-Focused Content

Standard models of television sets designed for the hospitality market come with a suite of additional features that are not often seen in consumer sets. For example, many cable providers like HBO now require digital encryption in hotel television systems to protect their intellectual property and prevent content piracy. One such encryption technology called Pro:Idiom is integrated into many hotel TV sets. Additionally, most commercial TV panels allow hotels to create their own custom content for start-up channels to display helpful information about amenities and the surrounding neighborhoods. 

5. Hotels Can Buy Commercial TVs at Volume for a Discount

Consumer TVs are priced to sell per unit, with the idea that the typical buyer won’t be purchasing more than one television at a time. So, while a hotel owner or manager might be able to snag a great deal on one TV, that discount fades when multiple units are purchased against the option of buying in bulk. Hospitality television packages offer volume pricing to deliver the most competitive cost per unit.

TransworldWhich Is Best: Hospitality TVs or Consumer TVs?
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