Overall, the hospitality industry is on pace for another positive year, with occupancy levels rising and revenue increasing. The catch for hoteliers is that occupancy and revenue haven’t recovered from the pandemic’s drag on the hospitality business. Nevertheless, the trajectory is positive; however, some hotel brands are faring better than others. So, what’s their secret as many others struggle to appeal to a smaller pool of travelers?
Increasing guest reservations is how they’re overcoming a less-than-stellar economic landscape. If you redefine the guest’s experience, travelers are more likely to choose your establishment over others that don’t offer anything new. That’s how you can increase hotel reservations moving forward, and here are five actions you can take today to impress travelers like never before.
Darius Artiola5 Actions Hoteliers Can Take To Increase Hotel Guest Reservations
As the price of electronics keeps rising, it’s more challenging to find hospitality TVs at an attractive, competitive price. It’s even more complicated when working with a modest budget and needing maximum value. Overall, you have several brands from which to choose, and they each come with different bells and whistles like embedded apps or compatibility with specific hotel IT systems.
As a quick example, a hotel TV near the reception lobby may or may not need touchscreen capabilities, depending on how you align your brand standards with hospitality technology. But you don’t always have to buy the most expensive hotel television to impress guests. The trick is to narrow down your requirements and how many extra features your guests will actually use during their stay.
That said, here’s what we recommend as 5 steps to save money with great deals when buying new hospitality televisions.
Darius Artiola5 Steps to Save Money with Great Deals When Buying Hospitality TVs
The latest hotel technology news and trends span everything from upgraded self-serve tech to conversational AI. It’s an exciting time to stand at the forefront of innovation with new, innovative hotel tech products (hospitality TVs, hotel TV systems, appliances etc) on the horizon.
Hotel Technology News and Trends Update 2022
Hotel tech products have come a long way in recent years as brands adopt a more innovative mindset where better hotel technology improves the guest’s experience. Here’s a peek at the top news and hotel technology trends driving the hospitality industry’s evolution in 2022.
After two years of touch and go with conferences around the world due to the pandemic, hotel technology conferences are 100% back to their original forms with various events around the country and around the globe. TWS Transworld compiled a running list of conventions taking place around the country during the next year with links to the respective events, so you can find out more and register if you’re interested in going.
Michael CastnerHotel Technology Conferences 2022 / 2023
The top 10 apps for smart hospitality TVs span the full range of streaming content from original movies to timeless classics and more. The challenge is choosing which apps appeal to you and which ones don’t necessarily feature the kind of content you had in mind. Thankfully, the sheer range of options available in hospitality TVs makes it easier to compare integrated apps.
Still, the goal is to enhance the hotel guest experience by offering them premium entertainment they may not have access to at home. After all, not every person subscribes to every streaming service, so if you give hotel guests free rein to browse each app, they can feel more comfortable staying in their rooms during their travels. Some may not want to leave the hotel room because there’s a seemingly endless universe of streaming content nowadays.
Without a doubt, hotel technology products like smart TVs work best when you tailor them to the type of entertainment people crave most, and sometimes, it’s an easy win to provide them with ways to get away from their smartphones without getting rid of the apps they’re accustomed to using daily. Unplugging and unwinding while staying at a hotel is step one for many, but that doesn’t mean hotel guests want to go entirely off the grid. Hotel TVs with apps strike a balance between staying connected to the digital realm and taking a step away from mobile devices.
Hospitality televisions come with more apps than people will need, so the trick is installing the best ones to make guests feel at home while also providing them with something extra that they don’t usually enjoy. Here’s a breakdown of the top 10 integrated apps available on smart hospitality TVs to make it easier to choose which ones are most likely to enhance a hotel guest’s stay.
Darius ArtiolaTop 10 Integrated Apps for Smart Hospitality TVs
We are continuing to add to our series on hotel technology brand standards with a specific article covering brand standards for hospitality PTACsand thermostats. Our hotel technology product specialists compiled a list of the various hotel chains, and the brands under their respective corporate umbrellas, and their hospitality PTACs & thermostats brand standards.
Below is a list of the PTAC units and thermostat energy management accessories recommended by hotel companies and their individual brands. Every hotel wants to create a unique experience for their guests, and it goes without saying that comfort is an essential characteristic for the guest experience. It is also paramount for different hotel branches, such as a Hilton, to have the same look in feel in Miami and San Francisco as it does in San Antonio, or New York, for example.
Additionally, the newest models of thermostats not only help optimize the hotel guest experience, but also help hotels save money in the long run. Newer models even have motion-sensor technology to turn off or on depending on if the guests are in the room or not. They are enhanced for better energy management and efficiency, which is an investment that pays dividends in the long run for hospitality companies and their owners.
Note: This is not a complete list of all the individual hotel brands. If you’d like to inquire about specific brands that do not have all the hospitality PTACs and thermostats details below, please contact us directly. We are happy to help clarify and provide further information.
Michael CastnerHospitality PTACs & Thermostats Brand Standards
We are adding to our series on hotel technology brand standards with a specific article covering brand standards for hospitality TVs. Our hotel technology product specialists put together a list of the different hotel chains, the brands under the corporate umbrella, and their respective hospitality TV brand standards.
Below is a list of the televisions recommended by hotel companies and their individual brands. Every hotel wants to provide a specific experience for their guests, and it is of utmost importance for a particular hotel branch, such as a Marriott, to have the same look in feel in Los Angeles as it does in Austin, or Miami.
Developing standards for your hotel’s brand is arguably one of the most difficult parts of growing the business. Without a doubt, a major part of the problem is that new companies don’t take the time to clearly define what their brand actually stands for specifically.
Is your brand’s value proposition something like a comfortable night’s stay at a fair price? Or is it something more along the lines of luxury accommodations, exclusivity, and room-serviced Dom Perignon after midnight?
Well, why not both, some hotel brands say? And therein lies the problem – because a hotel can’t appeal to every single market segment and demographic at once.
Choices have to be made as to what values and messages you’re trying to express to consumers in the hopes of attracting and retaining their business.
So, to clear the air about what hotel brand standards mean, we’ll go over the essentials to give you an idea of how they apply to hotel technology brand standards as well.
Michael CastnerHotel Technology Brand Standards – How to Create and Maintain Them for Your Hotel
How is technology changing the hotel industry?That’s the question we’re going to answer throughout this post.
Nowadays, smart technologies are everywhere, from tablets in the palms of our hands to vacuum cleaners to smart bathroom mirrors that look like something out of a science fiction movie. But technology really has progressed to that point, and the hotel industry is far from being left behind!
In fact, the hospitality industry at large stands in a great position to offer visitors enhanced services and amenities by using smart technologies in creative ways. Still, you might wonder what kind of influence new technology has on the hotel business overall, so the following frequently asked questions and answers will outline the most notable trends.
Michael CastnerFAQs for How Technology Is Changing the Hotel Industry
Have you dreamed of ordering room service via the internet, or wishing you didn’t have to constantly remind the waiter that you’re allergic to peanuts? The future is here, folks – hotels are employing artificial intelligence to improve service. This advancement is a productive step towards improving hospitality services while increasing satisfaction and return rates.
What is artificial intelligence in hotels?
In a nutshell, artificial intelligence in hotels means that hotels are working smarter, not harder. Using AI helps hotel staff to “get acquainted with a guest, learn their habits and automatically offer suitable premium services for them” (Forbes). This is called machine learning, and it’s been an incredible advancement in the hospitality industry! For more information on what one of the leading AI programs does, you can watch the Forbes 80-second pitch video for ModiHost.
Michael CastnerHow Are Hotels Using Artificial Intelligence?
Artificial intelligence (AI) is simply using computers to do tasks that require cognitive function. This means computers do tasks like automation. Many leading hotel brands are using Artificial Intelligence in hotel rooms.
This article will look into what’s trending and what guests can expect from hotel technology with artificial intelligence. But first, let’s learn how AI is being used in the hotel industry.
Michael CastnerArtificial Intelligence Hotel Technology Products
Samsung fans, you’re in for a treat! Recently, the iconic electronics brand released a new series to their selection of 4K UHD Samsung hospitality TVs.
As you’d expect, the new items feature top-of-the-line, built-in software that perfectly suits the hospitality industry’s needs to maximize the experience for hotel guests.
But we understand it’s difficult – and time-consuming – to research every new TV that Samsung releases, so here’s a rundown of the top six models to make it easier for you to choose the right one for your hotel.
We’ll start with the largest model and then go down to the smaller sizes one at a time.
Michael CastnerNew Series & New Sizes for Samsung Hospitality TVs