Hotpoint PTAC AH11E12D3B 12K BTU, 230 Volts-Cool and Electric Heat – Hospitality PTACs & ACs

Product Highlights

  • Power cord (LCDI) included
  • Remote thermostat compatibility
  • Works with central desk control systems
  • Freeze and frost protection
  • Auto power recovery
  • Self diagnostics
  • SKU: AH11E12D3B
SKU: AH11E12D3B Categories: , Brand:


Founded in 1903, Hotpoint prides itself in creating products that make
comfort affordable. Whether it’s with a revolutionary redesign of the iron or the first electric range cooktop, we have always honored our customers’ need for products that make everyday life easier, all at a price they could afford.

Today, Hotpoint continues that legacy with Packaged Terminal Air Conditioners that lead the way in durability, affordability and ease of use and installation. Because your guests’ comfort and your success matter to us.

Performance & Reliability Features

  • 3-speed fan – Give guests control over their comfort with three fan speeds to choose from
  • 4-temperature limiting options – Easily select one of four temperature ranges for peak efficiency and total customer comfort
  • Freeze and frost protection – Automatic freeze and indoor frost control keep units operating in peak condition
  • Auto power recovery – In case of power failures, units automatically resume their operation when power restores, reducing maintenance calls
  • Self diagnostics – Quickly and easily identify service needs with a nine-point diagnostic code system
  • Automatic emergency heat – Keep guests comfortable with a heating option that uses electric resistance heat in heat pump mode
  • Backed by an industry leader – With a long history of creating durable products at an affordable price, Hotpoint is your trusted PTAC brand
  • Limited 1-year parts and labor entire appliance warranty / limited 5-year refrigerating system warranty – Enjoy peace of mind knowing that all purchases are backed by the trusted Hotpoint service network
  • Intuitive display – Allow guests to easily customize their preferred settings and reduce maintenance calls with an easy-to-use control panel
  • Power cord (LCDI) included – Hotpoint PTACs come with everything needed for a quick and easy installation
  • Remote thermostat compatibility
  • Works with central desk control systems
  • Tangential fan for air flow and smooth sound
  • Removable filters for easy maintenance


“SmartFan” Fan Cycle Yes
Chassis Type Slide-In
Control Type Electronic
Discharge Grille 2-position
Fan Motor 2
Fan Speed Selections 3 Cooling
3 Fan Only
3 Heating
Heat – Cool Yes
Manual Vent Control Hidden
Rotary Compressor Yes
Unit Features Auto Power Recovery
Automatic Indoor Frost Control
Central Desk Control Compatibility
Freeze Sentinel
Power Cord (LCDI) included
Remote Thermostat Compatibility
Venting Features Concealed Manual Vent Control
Vent Air Filter
Heating System Electric Resistance
Outdoor Vent / Exhaust Yes
Product Type Packaged Terminal Air Conditioners (PTAC)
Refrigerant Type R410A
Temperature Range 61->86 F


Cooling BTUH (MIN) 11800.0 Btu
Cooling BTUH (MAX) 12000.0 Btu
Cooling EER (BTUH / Watt) 10.7
CFM Indoor Fan High 405
CFM Indoor Fan Medium 394
CFM Indoor Fan Low 382
Heating – Reverse Cycle – BTUH 10900/8900


Color Appearance White
Installation Through-the-Wall


Approximate Shipping Weight 136 lb
Net Weight 112 lb
Overall Depth 21 in
Overall Height 16 in
Overall Width 42 in


Cooling – Amperes 4.9/5.3
Cooling – Watts 1121/1102
Heating – Electric – Heater Watts 3535/2935
Heating – Electric – Heater Amps 15.67/14.26
Voltage (MIN) 208.0 V
Voltage (MAX) 230.0 V


Additional information

Weight 130 lbs
Dimensions 21 × 42 × 16 in
BTU Rating