Here's a quick breakdown of why consumer products are not recommended for use in commercial environments with a particular focus on hospitality TVs. There are several reasons to consider before implementing consumer TVs in commercial settings.

Price Difference Reigns Supreme

The disparity in price between consumer and commercial electronics has always been distinct. That difference is even more noticeable in hospitality TVs vs consumer televisions.

Hotel owners and managers may ask themselves why they should buy the higher priced commercial panel instead of the cheaper, consumer model. All they need is a television that works, right?

Here are 4 points to consider when making that decision.

1. Warranty:
   Consumer TVs have a 90 day to 1 year warranty. If you use a consumer TV is in a commercial setting, the warranty may be completely void. Hospitality TVs on the other hand have a 2 to 5 year warranty which often comes with on-site support.
   

2. Duty Cycles:
   Consumer TVs are designed to run four to eight hours a day. Meanwhile hospitality television sets are designed to be used for 15 or 16 hours a day. There are even some panels that can run 24/7.
   

3. Guest Proof:
   In order to make it easy for users to change settings, many consumer sets have accessible external controls. Those controls are physically hidden, and are locked through settings on the TV. This gives the owner and manager peace of mind knowing that guests can't change any pre-set limiters.
   

4. Guest Centered:
   There are extra features that come standard on a hospitality TV. These features aren't generally present in consumer models. For example, some TVs have a special start-up channel with relevant information about the hotel and the surrounding area.
   
   Another example of a commercial-grade TV feature is Pro:idiom. Pro:idiom is an internal chip that allows hotels to run video signals through a safe, central server.

Questions About Hospitality TVs or Other Hospitality Tech Products?

Feel free to contact our hospitality technology product team directly. We're happy to help clarify any questions you have.