
January 14th, 2026
Emerging tech includes AI-driven personalization, conversational chatbots, IoT automation, augmented reality for guest engagement, predictive analytics, robotics for service tasks, and blockchain for secure booking and payments. Early adoption of these technologies can enhance guest experiences and operational efficiency, but hotels should prioritize based on strategy, budget, and infrastructure readiness.
Contactless tech meets modern guest expectations.
The right partner makes technology easier to adopt and manage.
Consistency across properties simplifies operations and guest experience.
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