We take ownership of the entire TV upgrade from start to finish- all without disruption to hotel guests.
• Control overtime & reduce operations expenses with our fixed cost pricing – on installation services.
• Eliminate hassles on DOA & freight damages and get replacement units promptly.
• Get the most for old TVs with our nationwide network of reliable liquidators & recycling services.
Our installation & support services, with tried & true methods to the work being provided, leaves little to chance as our detailed
end-to-end process optimizes consistency and quality for each hospitality installation.
Professional installation options automatically include the following services for every installation starting at a minimum purchase
requirement of 85 units. Our Hospitality Installation Services offer 2 tiers of Service (Meet the Truck or White Glove), however both tiers include the following services:
- Logistics support and coordination delivery of TVs.
- Unloading new TVs from the truck.
- Staging of all TVs for Proper Installation in a property meeting room.
- Asset Log including TV Serial # and Room # for insurance purposes.
- Pedestal Installation of TVs 22”-50” on wood case good using TV provided bolts/nuts.
- Removal of existing TVs to storage area within the property.
- Liquidation/Recycle search for the existing TVs.
- Removal of trash to Property provided dumpster.
MEET THE TRUCK Installation Services
- Unload and distribute TVS to guests rooms from a centralized area within the property.
- TVs to be unpacked, assembled, and installed using the included base.
- TVs secured with provided bolts and security nuts (two sided tape available at an extra charge).
- Provide property with pictures, paperwork for damaged TVs and streamline advance replacement units.
- Package damaged/DOA TVs for return pick up.
WHITE GLOVE Installation Services
- Includes all aspects of MEET THE TRUCK.
- Additionally with purchase of a Samsung TV, installation of REACH Server and programming of channel mapping into the head end REACH Server will be provided.
- Installation will also include setting up each individual TV for receiving the programming from the REACH Server being installed.
- Provide customer with brief, functional overview of system as well as REACH Server interface.