VTech Space Gray E-Smart Wireless Thermostat – W960

VTech Space Gray E-Smart Wireless Thermostat – W960

The VTech W960 Space Gray E-Smart Wireless Thermostat is a hospitality-focused HVAC control and energy management solution designed for hotels, resorts, extended-stay properties, senior living communities, student housing, multifamily developments, and other facilities requiring efficient room-by-room climate control. Combining wireless communication, integrated occupancy sensing, and a modern Space Gray finish, the W960 helps property operators manage heating and cooling consumption while maintaining a comfortable and intuitive guestroom experience.

Unlike conventional wired thermostats, the W960 uses ZigBee 3.0 wireless communication between the wall-mounted thermostat and a dedicated controller installed at the HVAC unit. This configuration eliminates the need to run thermostat control wiring through guestroom walls, providing greater flexibility when positioning the thermostat and helping simplify installation during renovations and HVAC upgrades.

The W960 incorporates an integrated occupancy sensor capable of detecting movement within a maximum distance of 9 meters and a detection angle of up to 120 degrees. By monitoring guestroom occupancy, the thermostat can automatically implement energy-saving temperature adjustments when a room is vacant. VTech states that its E-Smart technology can reduce heating and cooling energy consumption by up to 30%, offering hotels a potential opportunity to lower operating expenses across multiple guestrooms.

Designed for compatibility with major Packaged Terminal Air Conditioner (PTAC), Vertical Terminal Air Conditioner (VTAC), and heat pump systems, the W960 provides a flexible thermostat solution for hospitality properties operating a variety of HVAC equipment. Its standalone energy management capabilities allow occupancy-based temperature control without requiring a separate centralized building management platform.

For guests, the W960 features a 1.3-inch OLED display with four touch-sensitive controls, offering straightforward access to temperature settings and system operation. The thermostat's compact 3.4-inch square design and sophisticated Space Gray finish complement contemporary hotel interiors while minimizing its visual footprint on the wall.

The thermostat operates using four AAA alkaline batteries, with VTech specifying an estimated battery life of up to 24 months. The separate HVAC controller receives 24V AC power from the compatible HVAC system and communicates wirelessly with the thermostat. This architecture simplifies thermostat placement while maintaining a direct wired connection between the controller and the heating and cooling equipment.

For installation and maintenance teams, the VTech E-Smart configuration tool supports thermostat setup and HVAC system configuration. Compatible Android devices can be connected through the thermostat's USB-C diagnostic interface to apply equipment profiles and operating parameters. This can help standardize thermostat settings across multiple guestrooms and reduce the time required for individual system configuration.

An antibacterial coating tested to inhibit 99.9% of bacterial growth under specified test conditions adds another material feature for frequently touched guestroom controls. Together with its three-year limited warranty, occupancy-based energy management, wireless installation flexibility, and broad HVAC compatibility, the VTech W960 provides a practical solution for hospitality properties seeking improved climate-control efficiency and guest comfort.

Product Highlights

• Maximum occupancy detection distance of 9 meters

• Maximum occupancy detection angle of 120 degrees

• Occupancy-based temperature management helps reduce unnecessary HVAC operation

• VTech advertises up to 30% potential heating and cooling energy savings

• ZigBee 3.0 wireless communication

• Operates on the 2.4 GHz frequency band

• Wireless communication between thermostat and dedicated HVAC controller

• Eliminates the need for new control wiring between the thermostat and HVAC equipment

• Compatible with supported PTAC, VTAC, and heat pump systems

• Designed for integration with major PTAC brands

• 1.3-inch OLED display

• 128 × 64 display resolution

• Four touch-sensitive control keys

• Compact, contemporary Space Gray housing

• Four AAA alkaline batteries power the thermostat

• Estimated thermostat battery life of up to 24 months

• Dedicated HVAC controller powered by 24V AC

• Controller mounts directly to compatible HVAC equipment

• E-Smart configuration tool simplifies setup

• Compatible with Android 8.0 or higher for configuration

• USB-C diagnostic and configuration connection

• Antibacterial coating tested to inhibit 99.9% of bacterial growth

• Surface-mount thermostat installation

• Includes thermostat, controller, wiring harness, and decorative plate

• Three-year limited warranty

• Ideal for hospitality renovations, energy-efficiency upgrades, and new construction projects